Role overview

Job Title
Casual Junior Piano Sales Consultant
Location
APW Brisbane
Employment Type
Casual
Reports To
APW Store Manager

Australian Piano Warehouse, part of the Dale Cleves Music Group — one of Australia's most established musical instrument retail groups (Billy Hyde Music, Kosmic, Winston Music and Dale Cleves Music) — is looking for an enthusiastic junior salesperson to join our Brisbane team on a casual basis.

This is a genuine opportunity to learn the craft of piano and keyboard sales from the ground up, working alongside experienced consultants, with a clear path to grow into a specialist piano sales role.

You will support the showroom floor and develop into a confident salesperson. From time to time this role may involve working at an alternative location.

About you

  • A warm, professional manner and a genuine interest in helping people.
  • Eager to learn — no sales experience required, we will train the right person.
  • Reliable, well presented and a strong team player.
  • An interest in music or pianos is a plus.
  • Fluency in Mandarin is highly regarded, as we regularly assist Mandarin-speaking customers.
  • Ability to work weekends, evenings, and flexible hours as needed.

The role

  • Deliver friendly, professional customer service — on the floor and over the phone.
  • Help customers find the right instrument, and follow up on sales enquiries.
  • Process sales, web orders and invoicing.
  • Keep the showroom looking its best — merchandising, cleaning and polishing instruments.
  • Support the receiving and processing of stock.
  • Assist with stocktakes and general store administration.
  • From time to time this role may involve working at an alternative location.

Preferred attributes

  • A can-do attitude.
  • Well organised work practices and commitment to a clean, tidy workplace.
  • A sales culture of consistency, reliability, and valuing the customer.
  • Open to coaching and keen to keep improving.
  • Passion for music and helping others find the right instrument.

Why join us

  • Learn from an established, respected team.
  • A clear growth path into specialist piano sales.
  • Full on-the-job training — no experience necessary.
  • Staff discounts on instruments and accessories.
  • Be part of a leading national music retail group.

Apply for the role

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